⦁ Integrated Facility Management: Adopting an integrated approach to managing facilities, considering various aspects such as infrastructure, people, processes, and technology.

⦁ Customer Focus: Prioritizing the needs and requirements of facility users, occupants, and stakeholders to ensure their satisfaction and well-being.

⦁ Leadership and Commitment: Demonstrating leadership commitment and support for effective facility management, ensuring alignment with organizational goals and objectives.

⦁ Risk-Based Thinking: Applying a risk-based approach to identify, assess, and manage risks associated with facility management activities and services.

⦁ Life-Cycle Perspective: Considering the entire life cycle of facilities, from planning and design to operation, maintenance, and decommissioning, to optimize performance and sustainability.

⦁ Continuous Improvement: Promoting a culture of continual improvement in facility management practices, processes, and services through monitoring, evaluation, and enhancement

⦁ Stakeholder Engagement: Engaging stakeholders, including occupants, employees, suppliers, and the community, in decision-making and communication regarding facility management activities.

⦁ Resource Management: Efficiently managing resources, including human resources, infrastructure, technology, and finances, to support effective facility management.

⦁ Compliance and Legal Requirements: Ensuring compliance with relevant laws, regulations, and standards related to facility management, health, safety, and environmental considerations

⦁ Performance Measurement: Establishing performance indicators and metrics to measure and evaluate the effectiveness and efficiency of facility management services and processes.